Privacy Statement

Carol Shepherd dba Creative Answers is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Carol Shepherd dba Creative Answers site and governs data collection and usage. By using the Carol Shepherd dba Creative Answers site, you consent to the data practices described in this statement.

Collection of your Personal Information

Carol Shepherd dba Creative Answers collects personally identifiable information, such as your email address, name, home or work address or telephone number. Carol Shepherd dba Creative Answers also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Carol Shepherd dba Creative Answers. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Carol Shepherd dba Creative Answers for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Carol Shepherd dba Creative Answers site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Carol Shepherd dba Creative Answers public message boards, this information may be collected and used by others. Note: Carol Shepherd dba Creative Answers does not read any of your private online communications.

Carol Shepherd dba Creative Answers encourages you to review the privacy statements of Web sites you choose to link to from Carol Shepherd dba Creative Answers so that you can understand how those Web sites collect, use and share your information. Carol Shepherd dba Creative Answers is not responsible for the privacy statements or other content on Web sites outside of the Carol Shepherd dba Creative Answers and Carol Shepherd dba Creative Answers family of Web sites.

Use of your Personal Information

Carol Shepherd dba Creative Answers collects and uses your personal information to operate the Carol Shepherd dba Creative Answers Web site and deliver the services you have requested. Carol Shepherd dba Creative Answers also uses your personally identifiable information to inform you of other products or services available from Carol Shepherd dba Creative Answers and its affiliates. Carol Shepherd dba Creative Answers may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Carol Shepherd dba Creative Answers does not sell, rent or lease its customer lists to third parties. Carol Shepherd dba Creative Answers may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Carol Shepherd dba Creative Answers may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Carol Shepherd dba Creative Answers, and they are required to maintain the confidentiality of your information.

Carol Shepherd dba Creative Answers does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Carol Shepherd dba Creative Answers keeps track of the Web sites and pages our customers visit within Carol Shepherd dba Creative Answers, in order to determine what Carol Shepherd dba Creative Answers services are the most popular. This data is used to deliver customized content and advertising within Carol Shepherd dba Creative Answers to customers whose behavior indicates that they are interested in a particular subject area.

Carol Shepherd dba Creative Answers Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Carol Shepherd dba Creative Answers or the site; (b) protect and defend the rights or property of Carol Shepherd dba Creative Answers; and, (c) act under exigent circumstances to protect the personal safety of users of Carol Shepherd dba Creative Answers, or the public.

Use of Cookies

The Carol Shepherd dba Creative Answers Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Carol Shepherd dba Creative Answers pages, or register with Carol Shepherd dba Creative Answers site or services, a cookie helps Carol Shepherd dba Creative Answers to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Carol Shepherd dba Creative Answers Web site, the information you previously provided can be retrieved, so you can easily use the Carol Shepherd dba Creative Answers features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Carol Shepherd dba Creative Answers services or Web sites you visit.

Security of your Personal Information

Carol Shepherd dba Creative Answers secures your personal information from unauthorized access, use or disclosure. Carol Shepherd dba Creative Answers secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Carol Shepherd dba Creative Answers will occasionally update this Statement of Privacy to reflect company and customer feedback. Carol Shepherd dba Creative Answers encourages you to periodically review this Statement to be informed of how Carol Shepherd dba Creative Answers is protecting your information.

Contact Information

Carol Shepherd dba Creative Answers welcomes your comments regarding this Statement of Privacy. If you believe that Carol Shepherd dba Creative Answers has not adhered to this Statement, please contact Carol Shepherd dba Creative Answers at carolann@creativeanswers.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.